Privacy Policy
Last updated: February 24, 2026
Introduction
Eigen One LLC ("Eigen One," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at eigen1.com and use our SaaS products and services.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access our services.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, billing address, and payment information that you voluntarily provide when registering for our services or contacting us.
- Usage Data: Information about how you interact with our services, including pages visited, features used, time spent, and navigation paths.
- Device Data: Browser type, operating system, IP address, device identifiers, and general location information derived from your IP address.
- Cookies and Tracking: We use cookies and similar tracking technologies to collect information about your browsing activity. You can control cookies through your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and send related information
- To send administrative information, updates, and security alerts
- To respond to your comments, questions, and support requests
- To personalize and improve your experience
- To monitor and analyze usage patterns and trends
- To detect, prevent, and address fraud and technical issues
- To comply with legal obligations
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
- Service Providers: We may share your data with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If Eigen One is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information for any other purpose with your consent.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we will delete or anonymize it.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate personal data
- The right to request deletion of your personal data
- The right to object to or restrict processing of your personal data
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact us at [email protected].
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Website: eigen1.com